Quotes out faster. Every request answered. Every customer followed up.
I set up simple systems that answer requests, get quotes out the same day and follow up with customers automatically, so your team stops retyping, chasing and forgetting.
Works with the email and spreadsheets you already use. Based in Las Vegas.
One quote request, handled
What happens to every request once your system is set up
- Quote request comes in
"Need pricing on 40 custom brackets. Drawing attached." - Customer gets a reply right away
"Got it. You'll have your quote by tomorrow at noon." - Quote sent from your template
Prices filled in, ready for you to check and send. - Follow-up goes out on its own
"Any questions on the quote? Happy to adjust quantities." - PO received. Job won.
The fastest reply usually wins the job
Customers ask more than one company. Whoever answers first, and keeps in touch, has the best chance of getting the yes.
- 67%of buyers expect a quote back in less than 24 hours.Part Buyer Survey, via Paperless Parts
- 80%higher chance of enrolling a family when a childcare center follows up first.LineLeader
- 43%of childcare centers give up after just one try to reach a family.LineLeader
Sound familiar?
- Quote requests sit in the inbox for days before anyone looks at them.
- You send a quote or bid, never hear back, and nobody calls to check.
- Someone on your team retypes every order from email into your system.
- Customers keep calling to ask "Where's my order?" or "Did you get my message?"
- The business cards from the trade show are still in a bag.
- Past customers don't hear from you until they've already gone to someone else.
That's not a marketing problem. It's repeat office work slipping through the cracks, and most of it can run on its own.
What I automate
Pick the one that costs you the most time, or combine them. Each one runs in the background while you work.
Requests and inquiries
- Instant reply to every web form, email and missed call
- After-hours replies, so nights and weekends aren't lost
- Each request sent to the right person on your team
Quotes and estimates
- Quote templates with your prices filled in
- Same-day quotes instead of "I'll get back to you"
- A list of every open quote, so none are forgotten
Orders
- Orders and POs from email go straight into your spreadsheet or order system, with no retyping
- Automatic order confirmations
- "Where's my order?" answered without a phone call
- Reorder reminders to your regular customers
Scheduling
- Customers book site visits, walkthroughs, tours or service calls online
- Reminder texts and emails, so fewer people no-show
Follow-up and reviews
- Follow-up emails after every quote, bid or tour
- A Google review request after every job
- Check-ins that bring past customers back
Office work
- Invoice and payment reminders
- A text to your phone when a big job or urgent request comes in
- A weekly summary: requests in, quotes sent, jobs won
Usually works with what you already have: Gmail or Outlook, Google Sheets or Excel, your website contact form and your calendar. Messages go out from your email, sound like you, and you approve the wording first.
Industries I work with
Every industry has its own words and its own busy work. Here's what it looks like in the ones I work with most.
Manufacturers and fabrication shops
What usually happens
RFQs pile up in the inbox with drawings attached. Your estimator is buried, quotes go out days later, and nobody follows up on the ones already sent.
What I set up
Every RFQ gets an instant reply with a quote date, all RFQs land in one list, quote templates speed up pricing, and open quotes get a check-in until you get the PO or a no.
Distributors and suppliers
What usually happens
POs come in by email, phone and text. Staff retype them, answer "Where's my order?" all day, and backorders and reorders get missed.
What I set up
POs from email go straight into your order sheet or system, customers get automatic order confirmations and backorder updates, and regulars get reorder reminders.
Trade show exhibitors
What usually happens
You come home with badge scans and business cards from the booth. The team gets busy, and most of those conversations never hear from you again.
What I set up
Every booth visitor gets a personal thank-you email within 24 hours, then helpful follow-ups. Hot prospects are flagged so your sales reps call them first.
Commercial cleaning companies
What usually happens
You do the walkthrough, send the bid to the property or facility manager, make one call, and then the bid quietly goes cold.
What I set up
Walkthroughs booked online, a bid template that's quick to fill out, and follow-ups on every bid until you hear a clear yes or no.
Childcare centers and preschools
What usually happens
Parents call or fill out the inquiry form while you're busy with the children. By the time someone calls back, the family has toured somewhere else.
What I set up
Families get a warm reply and a link to book a tour right away, a reminder before the tour, a follow-up after it, and waitlist updates.
Home and local service businesses
What usually happens
Estimates go out and nobody follows up. Great work, few Google reviews, and past customers forget your name by the time they need a service call again.
What I set up
Estimate follow-ups, a review request after every job, and maintenance reminders, like "Time for your tune-up," that bring customers back.
Don't see your industry?
If your business runs on requests, quotes, orders or appointments, the same systems work for you. Tell me what eats up your week and I'll tell you honestly whether I can help.
What your customers actually receive
Here's a sample quote follow-up. Short, friendly and written to sound like you, not like a robot.
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Right away
Got your request, Mike
Hi Mike, thanks for sending over the drawing for the brackets. I'm putting your quote together now and you'll have it by tomorrow at noon. If you have a deadline, just reply to this email.
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3 days after the quote
Any questions on the quote?
Hi Mike, just checking that the quote came through okay. If the quantity or lead time needs to change, I'm happy to adjust it. Would a quick call help?
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10 days after the quote
Still on your list?
Hi Mike, I don't want your project to fall through the cracks. Is this still going ahead? If the timing has moved, just tell me when to check back.
How it works
Free 15-minute review
We talk through how requests, quotes and orders move through your business today, and where things get stuck. You leave with a short list of fixes, whether or not you hire me.
Setup
I build your system using the tools you already have wherever possible, and you approve every message. Most setups take one to two weeks.
Ongoing support
I watch how it's working, fix anything that breaks, improve the messages and send you a short monthly report.
What we look at in your free review
A 15-minute call, no prep needed. You keep the findings either way.
Book a free 15-minute review- How fast new requests get a first reply, including nights and weekends
- How long it takes to get a quote or bid out the door
- What happens after a quote, bid or tour if the customer goes quiet
- Where your team retypes the same information twice
- How many past customers you could reach again
- The two or three changes that would save the most time or win back the most work
Ways to work together
Start with one thing and add more once you see it working. You get exact pricing after your free review.
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Starter
Fix the one thing that costs you the most
- One system, such as instant replies, quote follow-up or order confirmations
- Messages written in your voice
- Setup and testing done for you
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Growth
Requests, quotes and follow-up, all handled
- Instant replies to every request
- Quote or bid templates and follow-up
- One list of every open request and quote
- Review requests after each job
- Monthly check-in and report
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Full support
For busy owners who want the office work off their plate
- Everything in Growth
- Order, scheduling and invoice reminders
- Campaigns that bring past customers back
- Ongoing improvements and priority support
Hi, I'm Carolina
I work in lead generation, using AI and automation to find new customers and follow up with them.
Most business owners I talk to don't need more leads. They need the requests and quotes they already get to stop slipping away, and they need their team to stop doing the same office work by hand. LeadKeep is how I fix that: simple systems, set up for you and looked after every month.
I'm based in Las Vegas and work with businesses across the U.S.
Also available
Automation works best when customers can find you and trust what they see.
Websites
Clean, fast websites with a contact or quote request form that actually gets answered.
Google Business Profile
A complete, up-to-date profile with the right categories, photos and services, so you show up when people search nearby.
Prospect lists and outreach
Researched lists of businesses that fit your ideal customer, plus personal outreach to start conversations.
Questions
Do I need to buy new software?
Usually not. I start with your email, spreadsheets, website and calendar, and only suggest a new tool if it clearly pays for itself.
What tools do you work with?
Most often Gmail or Outlook, Google Sheets or Excel, website contact forms and online calendars. If you use specific software for orders, scheduling or invoicing, tell me during the free review and I'll check whether it can connect.
Will the messages sound like a robot?
No. Every message is written in your voice, and you approve it before it goes live.
What does it cost?
It depends on what you want automated. After the free review you'll get a clear setup price and a monthly price, so there are no surprises.
How soon will I see results?
Instant replies and follow-ups start working the day they go live. Most businesses notice faster replies and fewer forgotten quotes within the first few weeks.
How much of my time does this take?
About an hour in total: the free review, a short setup call and a few minutes to approve the messages. I handle the rest.
Do you use AI?
Yes, where it helps, for example to draft replies quickly or sort incoming requests. A real person sets everything up, checks the messages and is responsible for the results.
Do you work with businesses outside Las Vegas?
Yes. Almost all of the work happens online, so I can help businesses anywhere in the U.S.
Is my customers' information safe?
Your customer information stays in your own email and systems. I never sell or share it.
Book a free 15-minute review
Tell me a little about your business. I'll reply within one business day to set a time that works for you.